FAQS


The answers, without the hold music.
RETURNS

At King Kong Fitment, we want you to be satisfied with your purchase.

  • Returns must be requested within 7 days of receiving your order.
  • Items must be unused, uninstalled, in their original packaging, and in a resalable condition.
  • Products that have been fitted, modified, painted or damaged through misuse cannot be returned.
  • Custom-made or special-order items cannot be returned unless they are defective.
  • If you receive the incorrect or a defective item, please notify us within 48 hours of delivery so we can resolve the issue promptly.
  • Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product.

This policy is subject to the Consumer Protection Act 68 of 2008, and nothing in this policy limits your statutory rights.
REFUNDS

Once your returned item has been received and inspected, we will notify you of the outcome.

  • Approved refunds will be processed within 5–10 business days.
  • Refunds will be issued to the original payment method where possible.
  • Original shipping charges are non-refundable unless the return is due to our error or a defective product.
  • Your bank or payment provider may take additional time to reflect the funds in your account.

All refunds are processed in accordance with the Consumer Protection Act 68 of 2008.
SHIPPING

Estimated delivery: 2–4 business days.Delivery times may vary during peak seasons and for outlying areas.